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SIE launches refund for Cyberpunk 2077. Stop selling on PlayStaton Store.

SIEがサイバーパンク2077の返金対応を開始。PlayStaton Storeでは販売を停止。

After repeated delays, " Cyberpunk 2077 " by CD PROJEKT RED was finally released on December 10, 2020 (Thursday).
However, the game has had a very tough start, with many errors , especially on PS4 and Xbox One, as well as many bugs and crashes.
Furthermore, the PS4 and Xbox One were a bit of a firestorm, perhaps because the graphical aspect of the game was not what was expected.
In light of this situation, CD PROJEKT RED announced a refund policy for PS4 and Xbox One, but even more problems here.
Despite CD PROJEKT RED's official announcement to use PSN's refund system for the PS4 downloadable version, PSN's policy does not allow refunds once the game has been played, so refunds are not possible.
The official PlayStation Support Twitter account "Ask PlayStation" in the U.S. has announced that refunds are now available!

Refunds & PS Store sales suspended

The following post was announced on the "Ask PlayStation (@AskPlayStation )" Twitter account, announcing that all users who purchased "Cyberpunk 2077" on the PlayStation Store and want a refund will receive a full refund. Cyberpunk 2077" on the PlayStation Store and who wish to receive a refund will receive a full refund.

SIE strives to ensure a high level of customer satisfaction, and we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via Please visit the following link to initiate the refund

Ask PlayStation

In conjunction with this announcement, the downloadable version of "Cyberpunk 2077" is no longer available for purchase on the PlayStation Store.
There is no information yet on when sales will resume, but we will wait for an announcement when they do.

The official PlayStation customer support Twitter account in Japan, "Ask PlayStation JP (@AskPS_JP )", has also announced a similar statement in Japanese, offering a full refund to those who have requested one.
At the time of writing, the refund form is still under preparation, so it is not possible to apply immediately, but as soon as it becomes available, we will let you know.

At the time of writing, no announcements have been made on the official Twitter accounts of CD PROJEKT RED (@CDPROJEKTRED), CD PROJEKT RED Japan (@CDPRJP), and Cyberpunk 2077 (@CyberpunkGame). We will wait for further announcements on these accounts as well.


Sorry, this article is only available in Japanese and 繁體中文. at the moment.

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